How to get to Sziget?

Check all the details on our travel page containing info about direct Sziget Airport shuttle (See timetable here. Available only with Sziget CityPass by Budapest Card), train, driving details, official taxi partners & their rates, wigo carsharing offer, boat transfer, Lime scooter. If you travel on your own, here is the Google Maps link.

Direct bus transfer from the airport and back

• Grab a Sziget CityPass by Budapest Card that not only provides this option for free but lets you use public transport also for free. In addition to that, you can enter many spas for free, and there are a load more benefits, check them here.
• /Buses arrive to H-bridge, where you can exchange your voucher for a wristband and then approach the festival area from there appx. 8 mins walk. Only those can enter here who arrive by vehicle permitted to enter H Bridge./

Public transport from the airport

• Take 100E towards Deák Ferenc tér M (City centre) – price is 2200 HUF /normal bus ticket is not valid on this bus/, then change at Deák Ferenc tér to Metro 2 (M2) to Batthyány tér. Change to HÉV (H5) to Filatorigát, where our team will be waiting for you and guide you to the Festival entrance. It takes about 1 hour and 15 mins.
• Take 200E tő Kőbánya Kispest, then change to Metro 3 (M3), then change at Deák Ferenc tér to Metro 2 (M2) to Batthyány tér. Change to HÉV (H5) to Filatorigát, where our team will be waiting for you and guide you to the Festival entrance. It takes about 1 and a half hour.
• Get a Budapest Card and travel for free within city borders (not applicable for 100E).

Arriving by car?

• Parking places on the island are available in a very limited amount (tickets to the H Parking Terminal here). Local parking spots (outside the island) are also limited and chargeable everywhere in Budapest. Therefore, we suggest choosing an alternative way to arrive.

Arriving by wigo carsharing?

• Our official carsharing partner offers you a dedicated parking lot at the H-bridge. See here on the service map.

Rather taking a cab?

• If you want to arrive from your hotel/appartement you can easily order a cab through our official sponsors BOLT Taxi or Főtaxi . Download their apps! Taxi ranks of both providers are at the K Bridge, and BOLT having another one at H Bridge. Rates are fixed and flat in Budapest. Ensure to get into a cab of our official Taxi partners, as others can be overpriced.

How about trains?

• From Nyugati Railway Station
  Take tram 4 or 6 in the direction of Széll Kálmán tér, then change at Margit Híd Budai Hídfő to HÉV (H5) to Filatorigát, where our team will be waiting for you and guide you to the Festival entrance. It takes about 35 mins.
• From Keleti Railway Station
  Take Metro 3 in the direction of Déli Pályaudvar, then change at Batthyány tér to HÉV (H5) to Filatorigát, where our team will be waiting for you and guide you to the Festival entrance. It takes about 45 mins.
• From Déli Railway Station
  Take Metro 2 in the direction of Örs Vezér Tere, then change at Batthyány tér to HÉV (H5) to Filatorigát, where our team will be waiting for you and guide you to the Festival entrance. It takes about 40 mins.
• From Népliget International Bus Station
  Take Tram 1 in the direction of Bécsi út and change at Árpád Híd Budai Hídfő to HÉV (H5) to Filatorigát, where our team will be waiting for you and guide you to the Festival entrance. It takes about 1 hr.

What about bikes?

• Cycle to Sziget or bring it with you on the train/caravan or rent one and you’ll be free as a bird – it’s the easiest & not to mention the greenest way to get anywhere and you can park it at K bridge (it’s not allowed to bring your bike into the Festival area) at the Bike Storage. You can carry your bike on H5 HÉV with purchasing a ticket for it too (in Budapest GO app), in the designated area. But ofc if you are wasted, pls don’t cycle!

Fancy arriving by boat?

• Our Sziget Boat Transfer from Jászai Mari square (and back from Sziget to Jászai) is available, timetable can be found here and you can get a ticket by clicking here. Of course you can buy one at Jászai Mari square or at Sziget Dock too – at the kiosk. /Please note that BKK tickets are not valid for this boat, however a Sziget CityPass by Budapest card is – so you can use it for free!/

Arriving by caravan/campervan?

• Only caravans, cars with rooftop tents and campervans are permitted to enter and stay in Caravan Camping! Station wagons with folded down back-seats or microbuses with laid-down mattresses are not accepted.
• The car (towing the caravan) should be also parked inside of the Caravan Camping area (or outside the festival territory – please note that there’s no dedicated free parking zone there), but please make sure you can only use the size of area that is included in your Caravan Area ticket (S: 7 x 4.5 m, M: 10 x 7 m, L: 12 x 9 m).
• For coordinates & location of the entry pls click here. Our staff will assist you there regarding any further questions.

Opening hours

Food and drink

Green Sziget Points

SZIGET OUTSIDE PARTIES

The Moving-in ticket is only valid together with a Full Festival Pass / Full Festival VIP Pass / 3-day Pass (7-8-9 August) / 3-day VIP Pass (7-8-9 August) or 2 or more consecutive Day Tickets (first one valid for 7th August).

When entering the festival

BEFORE THE FESTIVAL

Get your wristband before everyone else and avoid peak hours & queues. Prepare your ID and voucher(s) for the check-in proces. At Festival Travel & Akvárium only passes, day tickets and camping tickets will be exchanged. Accommodations & glampings at the camping receptions onsite.

Akvárium Klub

• 2 – 4 August, 13:00 – 21:00
• 1051 Budapest, Erzsébet tér 12.

Festival Travel Office

• 2 – 4 August, 13:00 – 21:00
• 1055 Budapest, Szent István körút 29. ground floor

K Bridge at Main Entrance

• 4 August, 13:00 – 18:00
• from 5 Aug, 09:00 – non-stop
• 1033 Budapest, K Bridge

DURING THE FESTIVAL

You can also exchange your ticket to wristband on the moving-in days & during Sziget Festival of course. Prepare your ID and voucher(s) for the check-in process!

K Bridge @ Sziget

• from 5 August, 09:00 – non-stop

Sziget Boat Transfer Point @Sziget dock

• from 7 August, 14:00 – 02:00

H Bridge @ Sziget

• from 5 August, 09:00 non-stop
• *Only those can enter here who arrive by vehicle permitted to enter H Bridge.

How does the check-in work?

The check-in will ensure the personalization of the wristbands. Your vouchers (with a barcode/QR code) that you’ve received when purchasing your tickets for Sziget are not personalized (they do not indicate a name). Please see here the check-in privacy notice to read what kind of data will be be recorded.

If you’re just about to buy your ticket

1. Look for the “Tickets” sign
2. Pay for your ticket (you can get it online from the webshop too even when standing in the line, it’s cheaper here!)
3. Prepare your ID (containing a photo of you)
4. Your ID will be checked by the document reader
5. Your wristband will be personalized
6. We put your cool Sziget wristband on your wrist

If you have a voucher

1. Look for the sign “Wristband Exchange”
2. Prepare your voucher
3. Prepare your ID (containing a photo of you)
4. Your ID will be checked by the document reader
5. Your wristband will be personalized
6. We put your cool Sziget wristband on your wrist

Avoid peak hours

• appx. 5pm – 9 pm at the Main Entrance, there are plenty of things to discover on the Island anyway, so it’s always better arrive as soon as you can! Or arrive with our magical Sziget Boat Service, a pretty convenient and fancy transport option from Jászai Mari Square (timetable here and tickets here) – this case you can check-in at the Sziget dock on the island.

Check the validity of your ticket

• it’s on your voucher/e-ticket. You only can enter and must leave within the validity period. You can go out anytime you want and come back in during this period, but please, always wear your wristband, don’t remove it.

Allow plenty of time

• to get in before your favorite artist start: appx. 1.5-2 hours earlier. You will need to show your ticket AND your ID along with having your bag and your clothes checked by security. If you haven’t got a valid wristband, you cannot enter the festival.

All the daily tickets, passes, campsite tickets (vouchers)

• will be exchanged for wristbands at the Main Entrance of the festival, at K Bridge. Exceptions to this rule are H Terminal Parking tickets, Caravan and Campervan tickets (along with Caravan ticketholders festival entry tickets) and those Szitizens’ tickets who arrive with a shuttle bus or transfer bus – their tickets will be exchanged at H Bridge.

Coming with a kid/kids?

• The smallest Szitizens under the age of 11 (date of birth after 13th August 2013) can enter free of charge, but they need to wear a child wristband. Apply for this child wristbands at the entrance. Please bring an ID document for the child as well. Kids under the age of 14 can enter and stay at the venue only with an adult. Child wristbands are obligatory for them as well. Please note that only the Family camping ticket is free for kids, and pre-registration is a must – please see details & register for free here. If you have a VIP ticket, your child can go into the VIP areas with you without one.
  Please see here the privacy notice regarding the personal data processed during the check-in.

Have a VIP voucher/ticket?

• Head to the VIP Entrance. For VIP Upgrade Ticket Holders: remember, you’re required to show both your Standard entry ticket AND your VIP Upgrade ticket to get access to the festival.
• What can you expect as a VIP Guest? As mentioned, a dedicated VIP Lane at the entrance, access to exclusive VIP areas at 3 major venues: Main Stage (with exclusive bar, food service) and at Revolut Stage, BOLT Party Arena with unique bars, free Wi-Fi hotspots.

Please, only bring your most essential items.

• It is forbidden to bring glass objects, hitting and cutting tools or any other object that threatens the physical well-being of others within the venue! You can see a full list of prohibited items in our FAQ regulations regarding tobacco, alcohol in the FAQ too. We advise you to leave all high-value items home, but if you’d rather bring them with you, there are lockers and a Safetruck at the Main Entrance. Book one in advance.

Food & drink

• Each visitor can bring 1 PET bottle /with a maximum capacity of 2,5 litres/ of non-alcoholic beverage to the festival. Please, leave all alcoholic beverages at home, as they are not allowed within the Festival territory. These products must be handed over to the security service for inspection at the entrance. You can bring food into the festival area in a non-consumptional quantity. More detailed info can be foud in the Visitor Policy.

Still don’t have a ticket when arriving?

• Always grab your ticket from our webshop, as it’ll be more expensive on-site at the ticket desk. You can even buy your ticket online right at the entrance.

When heading to a concert

Festival area
The Festival territory is huge; please give yourself time to head over to the given stage (it might happen that the distance is about 40 mins between 2 venues). Download the mobile app and get notified before the program starts so if there’s a slight change in the program (with allowing notifications). Use the interactive map (available from 7 August) of Sziget in our gorgeous app. Get familiar with the island – a static map is available here.

Drink or not to?
We know you want to have a drink or two, but please, do consider that excessive drinking can leave you vulnerable; friends, please DO look out for each other! Arrange a meeting point with your friends if you get split up from each other, so you know where to head to. More cute tips & tricks by DRINKiQ can be found here in the Survival Guide.

Lockers & luggage terminals
Wanna lock your things to a hassle-free party? We’ve got plenty of lockers at the Festival area and at the Campsite receptions too. Mobile lockers come with USB socket, Guarded locker & SAFETRUCK with 230V. Don’t forget to book it prior to the festival, as they may go out of stock. Please see our map here for the exact locations.

Charge your phone
Sziget charger LIFESAVER: Don’t let your phone run out if battery, get yourself a LIFESAVER charger at the Sziget City Center, at the Main Entrance or betwee next to Cirque Du Sziget and Sziget Ville! Our awesome sponsor, Yettel brings a Free Charging Point at the Sziget City Center. Please check the service map or the mobile app’s fantastic interactive map for location.

Szitizen Care – You’re safe
With our Szitizen Care program, we ensure that your safety and well-being are at the heart of your Sziget wxperience. We will find a solution to any problem, be it a broken ankle or a broken heart. None of these should be an obstacle to live the full Sziget experience, neither a disability or other special needs. We will be here for you! Look for our Szitizen Care services, or head to the Info Point at the Sziget City Center! Learn more about our Szitizen Care Program by clicking here.

When you’re hungry / thirsty

FOODCOURTS

There are plenty of foodcourts offering a wide variety of options like Chinese, Thai, Indonesian, Japanese, Greek, French, Brazilian, American, Serbian, Mexican, Turkish food, but don’t worry, there will be Hungarian options as well. We provide exclusive, premium culinary flavours for VIP Szitizens.

You can find vegetarian, vegan, soi-free, gluten-free and lactose-free dishes. Watch out for the signs! For more info visit our gastro page.

Check the festival map to see where these food courts or Sziget VIP pres. by Porsche are.

OPENING HOURS:

ALDI SHOP & GRILL

You don’t have to leave the festival to do your daily shopping, Aldi offers you a wide selection of products. If you purchase BBQ products, they’ll grill them for free!

6 Aug: 12:00-20:00, 7 – 12 Aug: 07:00-02:00.

FOODCOURTS

@Festival area: from 7 Aug, 10:00 – non-stop until 13 Aug, 03:00

some of them will be open on the moving-in days too next to the campsites & Csónakház

Sziget VIP pres. by Porsche: from 7 Aug, 13:00 – 03:00

DID YOU KNOW…

that we are putting more and more focus on environmental awareness, using only paper or environmentally friendly or biodegradable materials instead of plastic bags, nylon bags, disposable plates, cutlery and other packing materials. Learn more here about Green Sziget.

TRY THE WALLET-FRIENDLY OPTIONS

All catering partners will provide at least one dish for max. 3200 HUF* (appx. € 8). The budget-friendly dishes include street burgers, garlic-cheese scones, Filipino lumpias, chicken nuggets, giant pancakes, Belgian waffles, falafel boxes and even crunchy sandwiches – just to mention a few. (*not applicable to the VIP area.)

PAYMENT

We’re a cashless festival, so please bring a contactless card (Mastercard, Maestro, Revolut) or any contactless payment capable smartphone connected to your Mobile Wallet (Apple Pay, Google Pay, Revolut etc.) with you or check how easy it is to top-up your balance to your wristband, or pre-top-up before the festival to your ticket in your festival account. All necessary payment info is listed here.

ATMs are available in the festival area, but again: remember that the festival is cashless!

REUSABLE CUPS

Sexy reusable cups are at the bars waiting for you to fill with whatever you’d like to. In order to minimise waste, a system of reusable cups is implemented at Sziget. The goal of the reusable cup system is to achieve that optimally a Szitizen uses only one cup during Sziget. Within the frames of this, you purchase a 0,33 l or 0,5 l reusable cup for HUF 800 (for each) and reusable shot-glass for HUF 400, which may be used for multiple consumption (ofc after cleaning). What can you do with your cup?

You can take home your reusable cup as a souvenir. If you don’t need it temporary, you can exchange it for a token (0,33 and 0,5 cup for 1 token each, 2 shot cup for 1 token, and only unharmed and empty cups are in the game) at the bars and if you need a drink, you can exchange the token for a new cup.
If you don’t need it anymore, you can exchange it to HUF 400 at Green Sziget Points (unharmed and empty 0,33 l or 0,5 l cups), max 2 at the same time.
This amount will be credited either to your credit card or your wristband. You can redeem your reusable cups from 7 August, 12 pm to 13 August, 12 pm at one of our Green Sziget Point or at the Green Sziget Center. Check the opening hours!
Cups from previous years cannot be exchanged for new cups.

DRINK WATER

In the heat of the party, it’s especially important to drink plenty of water and stay hydrated. To have a great time all night long, make sure you visit the water points by DRINKiQ on the festival area and refill your tumblers or bottles frequently!

When you’re tired

Wanna leave the festival to recharge?
See the local transport options on our travel page.

Need a ride home?
Choose one of our official taxi partners: BOLT taxi or Főtaxi. Download their apps! Taxi ranks of both providers are at the K Bridge, and BOLT having another one at H Bridge. Taxis in Budapest offer flat rates. Important info: Ensure to get into a cab of our official Taxi partners, if someone else gives you a lift way back, it can be really overpriced.

Rather grabbing a lime scooter?
They are parking at the Main Entrance, check the Lime website for further details and booking. Get Your LIME SZIGET PASS and unlock 150 minutes of ride time for only 7,999 HUF from 5 August and explore Budapest for ease! What You Get: 150 Minutes of Rides: Use it over 5 days between August 5-12. Group Rides: Share the fun with friends! Please be sober when using them. Check out Lime website for further details and bookings. Please be sober when using them.

Rather walking home?
Please note that your journey will take you through a residential area where locals and your festival buddies are sleeping – don’t wake them up by making any kind of noise!

Public transport

H5 HÉV (Suburban rail)
During Sziget Festival, from 5 to 13 August, MÁV (train) HÉV (suburban railway) and buses run more frequently during the day and night to help you get anywhere in the city (special thanks to Budapest <3). More info and timetable available here.

IMPORTANT: To reach Sziget Festival, please get off the train at Filatorigát station, as H-bridge is closed for pedestrians and cyclists.

To plan your journey, we recommend using the BudapestGO application – the official Budapest Public Transport app, where you can easily plan your journey, buy tickets and validate them. Pro tip: pay attention to validate your ticket always with the app, using the barcode next to the door of the vehicle!

Sziget Boat Transfer
Easy, quick & fun way to enter/leave Sziget. From Jászai Mari Square to Sziget and back between 14:40 and 02:00. Check the timetable here. Duration appx. 22 – 26 mins. Get a ticket here.

Sziget Transfer Bus
End of the party? Hop on a Sziget Transfer Bus at H Birdge exit that takes you to Margit bridge. Tickets should be purchased at H Bridge Ticket Shop or at the webshop (coming soon). Price: € 7 / 2500 HUF.

Night buses
During the festival, night buses 901, 918 and 934 will run more often too. For more information, visit the BKK website or download the BudapestGO app.

WIGO CARSHARING
Drive by wigo carsharing back to your apartment with our official carsharing partner from the dedicated wigo parking lot at the H-Bridge. When you’re drunk, don’t drink and drive.

Campsite accommodations

General Info

Campsites open at 09:00 on 7 August and closes at 12:00 on 13 August. If you have a Moving-in ticket*, you can enter the campsite from 5 August 09:00. Camping map is here.

You can camp almost anywhere on the island (please note that there are ‘no camping’ areas). You can only enter the upgrade campings with a valid camping pass, which will be validated upon your entry

Available space for tents: 2×2 meters (for 1-2 persons), 4×2 meters (for 3-4 persons). If you are bringing your own tent, you are responsible to take it home! Say NO to single-use plastic!

Booked a Sziget Pick-up Tent? Check the map to see the Sziget Pick-up Tent sign at the Main Entrance, where you can grab it and pitch it anywhere.

Each visitor can bring 1 PET bottle / with a maximum capacity of 2,5 litres / of non-alcoholic beverage to the festival. Please, leave all alcoholic beverages at home, as they are not allowed within the Festival territory. These products must be handed over to the security service for inspection at the entrance. You can bring food into the festival area in a non-consumptional quantity.

REMEMBER Moving-in ticket is only valid together with a Full Festival Pass / Full Festival VIP Pass / 3-day Pass (7-8-9 August) / 3-day VIP Pass (7-8-9 August) or 2 or more consecutive Day tickets (first one valid for 7th August). You can only move into and stay at your Camping during the timeframe defined by your entry ticket validity.

Caravan tickets will be exchanged at H Bridge, all others at the Main Entrance (K Bridge).

Basic Camping with pre-pitched tent

If you booked a pre-pitched tent in our Basic Camping, you don’t need to pay for camsite. Please check the camping map, and look for the sign”Pre-pitched tents”, where your accommodation will be waiting for you – ready-to-use. Attention, taking down or  taking away a pre-pitched tent from its original location is strictly forbidden. Violation of this rule may result in immediate banning of the visitor from the island.

Siesta Camping

Located really close to the Sziget Beach Chill Zone. The biggest variety of food options in front of the Camping Entrance Foodcourt. You can find a Merch store, lockers here, and also can use the free luggage terminal at the Camping reception.

Sziget Ville Boutique & Comfort

Accommodations can be occupied In arriving order. Please note that due to administrative tasks, the check-in can take longer than expected. You can find free luggage storage, and a stretch tent at the camping. If you need a guarded locker, please pre-book one at Sziget Ville Boutique or one at Sziget Ville Comfort.

Family Camping

For those Szitizens who would like to arrive with kids or the whole family, we provide a dedicated Family Camping. Only available for families with at least one child under the age o 11. A registration ticket should be purchased for free in our webshop. There is a playhouse with games and toys, wonderful animators taking care of the children, and there’s a separate area for kids to take a nap, dining room, refrigerator, oven. Free luggage storage is available, if you need a guarded locker as well, please pre-book one at the nearest spot.

Caravan camping

Only caravans, cars with rooftop tents and campervans are permitted to enter and stay in Caravan Camping! Station wagons with folded down back-seats or microbuses with laid-down mattresses are not accepted.

The car (towing the caravan) can be parked inside of the caravan camping area, but please make sure you can only use the size of area that is included in your Caravan area ticket (S: 7 x 4.5 m, M: 10 x 7 m, L: 12 x 9 m).

If you wish to park outside pls note that only one entry is permitted and you can park your car at a dedicated parking zone free of charge if you want to, our staff will assist you on-site. For coordinates & location of the entry pls click here.

For safety reasons it is prohibited to use your own air conditioner, electric stove, electric kettle, gas stove or fridge at the camping area. Exceptions to this rule may be made for rented equipment belonging to the accommodation or equipment installed in a caravan.

Please read carefully the Caravan Camping Visitor policy!

Hostel information

What’s included? Cupboard, beds, table, chairs, fridge, blankets, pillows, and bedsheets. Bathroom and toilet equipped in the rooms. Deposit should be paid on spot 200 EUR/room + 500 HUF/PRS/NIGHT local tax on spot.

Márton Áron Szakkollégium – Location can be found here

Easy-access camping

Subject to prior registration. Transport service for disabled people; wheelchair rental; escort service for visually impaired Szitizens. On demand, we provide international and Hungarian sign language interpreters. Check all the details here.

Camping accessories

Pre-ordered a camping set in our webshop to avoid seeking for something out of stock. Head to the Camping accessories collection point, see their locations on our service map. We offer you a wide range of camping accessories, like tents, pillows, sleeping bags, chairs, airbeds etc. on-site.

If you need help

Have any questions related to the festival or your ticket?

Info point is at the Sziget City Center and between Sziget Ville Comfort and ibis x ALL pres The Buzz (please look for the “i” sign on the Service map). But beforehand, please check the Festival FAQ, as most of the answers are there just a click away. Info line: +36 1 9200 666. If you wish to provide feedback or ideas, or to file complaints regarding our services, please address them here at the Info Point or via e-mail to: [email protected] – social media is not an official platform as per complaints.

E4U – Pop-up embassy

Lost or stolen ID/passport? Should you need to contact your embassy, you don’t have to chase around the city looking for it, E4U is here at Sziget to help you! “Embassies For You” is a collaboration between several embassies in Budapest that has provided help for foreign szitizens who get into any kind of trouble during the festival for the past 11 years. We might save you a lot of time by giving you the right information before you reach out to your own embassy. Our consular office is located in Csónakház (between Cirque du Sziget and Sziget Ville).

Opening hours: 7-12 August 12:00-19:00

Sziget City Center

What is here?

• Need help? Our fantastic customer service team operates here and they are always ready to help you.
• Lost something? Report it here. Or ask our staff to help at the The Lost & Found. Found something? Please take it to the Lost & Found Point at the Sziget City Center so we can turn it back as soon as the owner arrives or calls us. Phone number: +36 20 4628422
• Fancy to explore the city and all its beauties? Grab a CityPass by Budapest Card (incl. free spa entries, public transport, airport shuttle and discounts) here at the kiosk or get it online and head to the treasures of our gorgeous Capital City!
• You can find a bunch of lockers with built-in electrical sockets, but please pre-book it online to avoid any disappointment.
• Did you get a Sziget Passport at the entrance? Make your passport complete and collect all 15 stamps at Sziget spots! Be one of the first 5000 Szitizens to finish and get a cool gift here – at Sziget Szitizen Center (part of the Sziget City center).
• Got a Szitizen Prime ticket? Grab your free Prime package here – at Sziget Szitizen Center (part of the Sziget City center).
• Got some trouble with the cashless system? It will be fixed here at the Festipay Helpdesk.

Opening Hours

6 Aug 12:00-18:00,

7-12 Aug. 10:00-22:00

Are you in any kind of danger?

Ask help immediately from the nearest security guard or health team.

Injured or need medical help?

You can turn to our medical staff at First Aid Point between Cirque Du Sziget and Sziget Ville, next to the First Aid Tent. Check out the Service map or Sziget Mobile App’s interactive map to get a prompt location. The medical staff will contact the hospital if needed. If you or someone is badly injured, call 112 and contact us immediately. The Medical Center also offers hygienic conditions for your special needs like Insulin self-administration or changing deapers.

Need medicine?

We have a Pharmacy inside the island, between Cirque Du Sziget and Sziget Ville, next to the First Aid.  The Medical Center offers a medicine storing option if your medication requires special storage conditions. Check out the Service map or the Sziget Mobile App to get a prompt location.

Lost something?

Lost & found is located at the Sziget City Center. To contact them via phone, please dial: +36 462 8422. You can report your lost item here too. If someone steals from you, go to the Sziget City Center’s Info Point and ask them to contact authorities.

Are you a szitizen with disability?

There are free services at Sziget for Szitizens with disability: dedicated campsite (XS Land) dedicated Viewing Terrace next the Main Stage, transport services, wheelchair hire, assistance of those visually impaired, international and Hungarian sign language interpreters are available on request. Learn more by clicking here.

Battery dying?

Sziget charger LIFESAVER: Don’t let your phone run out of battery, get yourself a LIFESAVER charger at the Sziget City Center, at the Main Entrance or next to Cirque Du Sziget. Our awesom sponsor, Yettel brings a Free Charging Point at the Sziget city Center. Please check the service map or the mobile app’s fantastic interactive map for location.

Want to change your ticket?

You can easily do that in your fabulous Festival Account. Day tickets, Day VIP tickets, 3-day passes, 3-day VIP passes, VIP upgrade tickets and Camping tickets are available to be changed for a fixed price: 26 EUR. Follow the steps there.

Refunds and cancellations

Want to change your ticket?
You can easily do that in your fabulous Festival Account. Day tickets, Day VIP tickets, 3-day passes, 3-day VIP passes, VIP upgrade tickets and Camping tickets are available to be changed for a fixed price: 26 EUR. Follow the steps there.

Cannot join the event?
Not able to join the event? We’ll be very sad, but sh*t happens. Sell your ticket(s) 100% safe via our official partner Ticketswap as our ticket vouchers are not personalized, so you can give the spare ticket to one of your friends or sell them.

What about refunds?
Generally speaking, we have a no-refund/ticket change policy. However, in certain cases (e.g. cancellation due to a Force Majeure event, or if you do not meet some entry criteria prescribed by the local authorities after you purchased your ticket) a full refund (excl. 3% processing fee) applies.

Please see all the details regarding refunds in our General Terms and Conditions and short Q&As on the FAQ page.

What about my balance on my wristband?
If you choose on-site topup (either with cash or card) at Festipay Top-up points , you should claim back the remaining balance at the Festipay kiosk/helpdesk until 13 August 12 am.

If you choose top-up via Festival Account your remaining balance will be automatically refunded as a refund transaction after the Festival in cc. 30 days. The refund will be fulfilled to the bank account belonging to the bank card used for the top-up. If, the bank card has been blocked, the automatic refund cannot be fulfilled. In an event of this, the complaints division of OTP Bank shall fulfill the refund, which may take more than 30 days.The balance uploaded through the Festival Account cannot be repaid in cash or by bank transfer. If by the upload the balance of the Festival Account has been charged, the not used balance will be refunded to the Festival Account. The fee for the refund is 600 HUF, which is deducted from the balance to be returned. Any balances below 600 HUF cannot be refunded. Check all the details in the General Terms and Conditions.